Patient Center

FREQUENTLY ASKED QUESTIONS

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Change Your Marijuana Doctor?


Whether you are joining us or leaving us, we want to make things easy for you. To make changes we need to go through the OMMU.

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Comprehensive Dispensary Discounts


Each store offers their own unique discounts, with most catering to new customers. Check back here before your renewal for any updates.

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Florida Marijuana Law Breakdown


Our intent is to take the entire statute and break it down piece by piece and try to make it as clear as possible.


  • What do I need to obtain a license for medical cannabis in Florida?
  • Okay, I have everything required to obtain a license, what now?
  • Do I need to bring medical records of my condition with me?
  • What do I need to bring with me to my appointment?
  • Can I pay for my appointment with a card or does it have to be cash?
  • Okay I’ve had an appointment, what’s next?
  • I didn’t receive an email, what do I do?
  • I received the email and signed in, what’s next?
  • I’ve finished the registration process; can I go to the dispensary yet?
  • [UPDATED] Okay, now what exactly comes in an order?
  • Is my recommendation considered a prescription?
  • My recommendations/orders expired! Do I need to come in to see the doctor?
  • My card is expiring soon! What do I do?
What do I need to obtain a license for medical cannabis in Florida?

Simple, please have:

  1. Proof of residency (up to date FL license will allow for same day approval) if you are a seasonal resident, you will need proof of living in FL at least half of the year.
  2. Active email address
  3. $77.75 for the state license fee
  4. If possible, please bring documentation of condition.
Okay, I have everything required to obtain a license, what now?

Schedule an appointment from our homepage or click here.  Someone will reach out to confirm your appointment within 1 business day.

Do I need to bring medical records of my condition with me?

If you have them, yes, please bring them with you. If not, our doctors are trained in primary care and pain management and may be able to provide a diagnosis of your condition during your appointment.

What do I need to bring with me to my appointment?

Please bring valid up to date driver’s license, medical records if you have them.

If you are a follow up or transfer patient please bring your Medical Marijuana License with you as well.

Can I pay for my appointment with a card or does it have to be cash?

For the office visit you can pay with cash or card. For the state fee you are going to need to use a credit or debit card.

Okay I’ve had an appointment, what’s next?

At your appointment, we verified your email with you. The Medical Marijuana Use Registry will send you a temporary password through your email to sign you in.

I didn’t receive an email, what do I do?

Please go to the Medical Marijuana Use website and click “Forgot Password” on the login page. Enter in your email address and click “Submit.” If the website says email not found- contact us! Otherwise, please check your email for the temporary password.

I received the email and signed in, what’s next?

After you have changed your password as per the state’s DOH rules, you will go to the “Your Card” tab. There, you will:

  1. Upload photo and proof of residency (If you have a FL license it will connect to the FL Highway Safety of Motor Vehicle office and pull this information for you, if you are a seasonal resident you will need to provide a digital passport photo for the photo requirement and your documents for proof of residency.)
  2. Sign your application
  3. Pay the $75 state fee (+$2.75 for card processing)

More detailed directions were given to you in your New Patient folder  and the link to the state’s instructional guides is  https://knowthefactsmmj.com/registry/#instructional-guides.

I’ve finished the registration process; can I go to the dispensary yet?

For patients with FL drivers license it should be active immediately for seasonal resident it will take 5-10 business days for the electronic approval.

Hard copy cards can take 1-2 weeks to get to you after the electronic approval- you are able to use your driver’s license when you go into the dispensaries and they can pull you up in the system.

[UPDATED] Okay, now what exactly comes in an order?

Great question! At our facility, we understand that Cannabis is a personalized treatment option. We know that it may be necessary to try a few products before finding the best solution for you. Unfortunately, the state regulator for Florida’s medical marijuana industry has unveiled new caps for each of the five delivery routes (Inhalation, Oral, Edibles, Sublingual, and Topical) per seventy (70) day period.

The new emergency rules found Friday on the state Office of Medical Marijuana Use website limits patients to purchasing 24,500 milligrams of THC over a 70-day period which cannot exceed a total of 350 mg daily. Sample breakdown below:

Inhalation – 200mg/day (14000mg per 70 day)
Edibles – 50mg/day (3500mg per 70 days)
Oral – 50mg/day (3500mg per 70 days)
Sublingual – 25mg/day (1750mg per 70 days)
Topical – 25mg/day (1750mg per 70 days)
——————————————
Total – 350mg/day (24500mg per 70 days)

These changes will also be done on a rolling 70 day, patients who received their orders before Friday 8/29/22 should be grandfathered in on the amounts but are still subject to the rolling limits.
There are some exceptions to these limits, we will be adding more information about them shortly. Please call (904) 586-0041  or email us if you have questions.

Is my recommendation considered a prescription?

A medical marijuana recommendation is not a prescription. There is no scientific data regarding specific dosing. Given its proven safety and the fact that we are trying to help people avoid deadly medications like opioids and benzodiazepines we are providing you with a substantially above average dose per day. Please start low and slowly increase your dose to avoid adverse reaction. if you have any type of adverse reaction please stop and come see Dr Pulido immediately.

My recommendations/orders expired! Do I need to come in to see the doctor?

You can schedule an appointment to come in here or give us a call at 904-586-0041 and we can assist you.

My card is expiring soon! What do I do?

45 days before the expiration of your card, access to renewing your card opens on your account. You will complete the same process you did for your initial application on the states website https://mmuregistry.flhealth.gov/


READY TO START?

Florida patients can use the alternative medical marijuana treatment, setup a doctor consultation today!
GET YOUR MEDICAL CARD!

STILL HAVE QUESTIONS?

Some of the most common questions regarding medical cannabis in Florida and how to receive a recommendation are answered on this page. If you still have unanswered questions, contact us and speak to a certified physician.
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How To Be a Caregiver


Read how the new emergency rule impacts medical marijuana caregivers for non-close relatives.

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Veterans & Medical Marijuana


Our vets go through a lot to serve our country, and many times they have trouble getting the care they deserve when at home.

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Patients Under 18


The State of Florida requires that patients under 18 who wish to use medical marijuana get a 2nd opinion from a pediatrician.

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Traveling with Medical Cannabis


Here we explain what to watch out for when traveling with medical marijuana

GROW YOUR KNOWLEDGE OF MEDICAL MARIJUANA

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